is anyone els having trouble re-linking their Novo bank account?

[fitdensetony]

I was successful in linking why account the first attempt but after a week, Square asked me to re-link my account even though the deposit was confirmed and then taken back out by Square. Now I am having issues with re-linking the same account, I keep getting an error message saying "too many failed attempts" then asks me to sign into my account to reset it. After signing in nothing has been reset and still gives me the same message.

[Summer2024]

Hi @fitdensetony ! 

I'm sorry to hear you are having issues relinking your Novo bank account to Square. Unfortunately, this is a public forum and we can't dive into too many account specific details here. My best advice would be to reach out to our Support Team and they will be able to take a better look. 

If you'd like to speak with our Support Team by phone, you can give us a call at 855-700-6000 between 6 am-6 pm Pacific Time Monday-Friday.

You can also contact our Messaging and Email Support Teams here: http://squ.re/contactsqsupport.

Please let me know if you have any further issues!