Hey there @danbug35. Sorry to hear about your woes. However, we need to take the moral outrage and shouting down a few notches. After all, you are posting in a Community of fellow sellers and we are not your enemies, here. Show a little more respect, and maybe you’ll get some from us, your fellow sellers.
Of course, if you feel that Square has irreparably harmed you and your business, you can and should engage the very expensive services of an attorney. I would not expect that to go very far for at least 4 years, however, since the government agency (CFPB) that monitors and enforces regulations here is on its was to extinction and soon none of us will have protection. So you might want to contact your representative or senator in Washington, instead.
Next…. You did not have to cancel your card. See my screen shots below. You had the option to lock you card while you looked for it. You had the option to report it stolen or lost and request a replacement card. The fact that you, instead, chose to cancel your Square Checking/Debit card is not on Square. You had other options.
That being said, I DO STRONGLY agree with you that if a seller chooses to cancel an account, they should be warned — probably many times. I’m going to tag a few helpful Square moderators here in the Community. Maybe they can assist you. If they do, I’d strongly recommend that you lose the attitude and help them help you. Trust me, I understand your issues here. But issues can be stated in more respectful terms than you chose to do so here.
I wish you the best of luck.
@_Violet @MayaP @RobynR @JJ_ @Katie_SQ can you help at all here?
