What is up with the account under review deal? I have been paid 3 invoices this week and all 3 invoices have triggered an account under review. Oh yeah it is for my protection for security risks? If it was truly for my protection first of all they would not need to review my account 3 times in one week. Also, if it ws for my protection, they would not suspend that payment of the invoice to where its unavailable and freeze my entire account for 2 days. All 3 invoices were from the sasme contractor and for the exact same amounts. Come on trying to tell me that these are random accoutn reviews that ajust happened to be right after i got paid the invoices and all in the same week. Thsi is just craziness. It just happened to me again today. My entiore account is shut down and I have no access to any of my funds or the funds from the paid invoice. Can somebody tell me how this is for my protection?
Hi @tphillips74 - Thanks for reaching out to us here on the Square Seller Community to bring this to our attention. I can certainly provide you with some more details.
Square periodically reviews all accounts for security reasons. When we place an account under review, we temporarily suspend transfers to your linked bank account until the review is completed. We perform these reviews to ensure that all businesses using Square are operating within our Terms of Service. We put measures like this in place so that Square is a secure place to do business for everyone.
The Account Services team reaches out by email when transfers are on hold and can also provide you with further information on the status of your account. We recommend checking your email inbox for a message from our Account Services team.
I hope this information is helpful but please do let me know if you have any additional questions.
Square Community
Square Products