Why is it impossible to contact square

[Motionstate]

Square suspended the transferring of my funds, and when I provided all the necessary information required to identify my business, they are saying the information I provided is incorrect which is impossible. The call option is unavailable at all hours, the live chat is unavailable, they haven’t responded to any emails, this is unbearable as they’re holding my money hostage with no solution. Anyone know what to do? 

[tranguyen]

Hi @Motionstate, thank you for writing in.

If your transfers have been suspended, then the Square Secure team has reached out to you. if you haven't already, please check your inbox for a message from our team - and your Square Dashboard for notifications for the next step. We'll need you to continue to work with them directly in order to move forward here. Thanks for understanding.