Why is invoice not showing in my balance

[EEAndE]

My customer paid an invoice over 2 hours ago and it’s still not showing in my balance. This has never happened before. It’s showing in my gross sales and as paid in full but it’s not reflecting in my balance 

[Kassi_]

Welcome to the Community, @EEAndE - 

Since this is an issue with your specific account, I am going to recommend reaching out to our CS Team directly:1-855-700-6000. Also, I have moved your post to a private board. 

They can look into the details and delay of receiving your funds from that paid invoice. 

The Seller Community is intended for seller to seller conversations and we do not have access to account specifics here. 

I'd recommend checking your emails for an email from our Account Services team as they typically reach out that way and can direct you further. You can also check your online Dashboard for a notification as well.

Thank you!