Weebly charged me unreasonably

[cdeakl91]

Hi there! 

I started to make an account a couple of months ago for a school project and must have signed up for a paid account, but now when I try to sign back in to delete my account it doesn't recognize any of my credentials and Weebly is still charging me $9/month! I need to be able to get back in to cancel this, but I can't if Weebly won't let me in. Please help! 

Courtney 

[Goldneye]

HI, you can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

[BernadetteA]

Just want to add that if you can't recall your login info, you can also try reaching out to the Weebly social media team on Facebook or Twitter. 😊

[myJewelry]

You call them without being ran in circles trying to get to a call us opton.  This number can get you in touch with Weebly to solve yur issue. They have given me superior help and solved my issue.😊  855-700-6000

[cdeakl91]

Thank you @BernadetteA and @myJewelry ! 

[myJewelry]

If you call  855-700-6000   you can talk to Weebly and they will help you.  I got locked out of my account and was told that my account with Square/Weebly didn't even exist.  Weebly spent almost 2 hours on the phone with me until they recovered my account.  Very helpful people.

The above phone number can be found in a Google search.  It is publicly displayed.  I don't know why no one here will give out the number.