Unable to verify my identity?

[MayJ]

hi, I'm new to square and tried to sign up last week, I tried to verify my information and used the correct info which I double-checked and it still said it was unable to verify my identity? now it won't let me attempt at all. Can you/anyone please advise how can I fix this problem?

[Arie]

Hi @MayJ,

Thank you for reaching out! I'm sorry to hear you're having trouble verifying your account. 

While we can't troubleshoot on accounts via our community forum, our support team would be happy to help. You can call support on 1800 760 137, and our lines are open Mon-Fri, 9am-5pm AEST, or email us.