Transfers

Why is only a portion of sales revenue available for transfer to my bank account, rather than the entire amount? 

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Heya @BullaCreek1 👋
 

Welcome to our Seller Community, thanks for writing in - I noticed it's your first post. 

 

Keep in mind that you'll be able to see your overall takings, which include both cash and card sales, in your sales summary. However, only card sales will be transferable to your linked bank account, since you would've already taken the cash in person. You can identify cash sales in your transaction list by the small cash symbol next to the sale. Feel free to reach out to our support team on 1800 760 137 (Mon-Fri, 9am-5pm AEDT), if you'd like us to take a closer look at a particular transfer. I hope this helps!

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