Transfer

[mcpslegal]

I sent a transfer over on a Saturday it's now Wednesday and I'm still not seeing it. Should I expect to see this I see the website says 36 hours or one to two days I'm not sure if that's business hours or if that matters.

[Kassi_]

Hey there, @mcpslegal  - 

Thanks for reaching out about your missing transfer. 

Have you reached out to our CS Team about this at all? One thing I would not be able to access through the Community is your account specific information. 

You can reach out to them directly by phone: 1-855-700-6000. Phone lines are open Monday to Friday from 8am to 8pm CST. 

Thank you! 

[Ria]

Hi @mcpslegal - Welcome to The Seller Community, it's always nice to see a new face 😊

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with your account, Feel free to send send a message using this contact form. Our support team will be happy to assist in resolving the matter on your account. 

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨