I am missing payments from august 2020till jan 10 and square is not responding even we talked and t

Missing payments from august 2020 til jan 10 square is not helping at all no return emails or call back.

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Square Community Moderator

Hello @KJELANI - 

 

Sorry to see you're having issues with receiving your funds for so long. 

 

Have you received any emails asking for more information or about a specific transaction? If not, I would recommend reaching out to our CS Team to take a deeper look. I have limitations when looking into account specific issues through the Community and it would be faster to reach them directly. You can do this through phone or email: 1-855-700-6000 squ.re/contactsqsupport.

 

Phone Support is available Monday to Friday from 8am to 8pm CST. 

 

Thank you! 

 

 

Kassi
Community Moderator, Square
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