Hi @Tk22,
If there is an outstanding information request on your account, you can complete it via your Dashboard. Once your information has been submitted, our team will review in within two business days and either release your funds or request more information via email. I know this sounds alarming, but Square periodically reviews all accounts to make sure Square is a secure place to do business for everyone.
For future reference, you can reach our support team here or call us on 1-855-700-6000, Mon - Fri, 6am-6pm Pacific Time.
