Transactions unavailable after every sale

[Dylanm5]

Has anyone ever had the problem where after every single payment you make the system automatically puts a hold on my transfers and reviews my account? This has happened over 20 times in past 5 days. It happened today alone 4 times. Everytime a customer makes a payment my transfers are unavailable and being reviewed. Takes 15 minutes to several hours to be reviewed after each sale. Customer service emailed me and said it shouldn't be a problem anymore but it's still happening and becoming very frustrating. 

[sayra]

Hey @Dylanm5,

Take a look here at some possible reasons as to why your transfers are being held or suspended. 

[Dylanm5]

No that's not it. I already completed all documentation. This is still happening after every sale I make. I make 4 to 6 sells a day and it makes my transfers unavailable everytime after payments made. The transfer unavailable review lasts from 15 minutes to several hours each time and then goes away. And when I make a new sale it does the same thing again. 

[sayra]

Sorry to hear this is happening @Dylanm5. 

We suggest that you email our Account Services team to ask any further questions as we don’t have that kind of insight on your account on this platform. If your account is held for more than 24 hours, you should receive an email from them. 

Thank you.