Temporary hold of funds

[Chs9112]

Hey I'm just wondering if anybody could let me know how long it takes for a temporary hold of funds to be returned back on to my square card? I used my Square card for a hotel room and they had to put a temporary hold of funds just in case of damage or whatever and I've spoken to the hotel and they have released the funds on their end but they said that now I have to wait for a square to return the money back to my account but it's taking over a week so I'm just wondering if anybody knows anything about this or if I have to actually call square and try to get a hold of them again to get my money back into my account

[RobynR · Accepted solution]

Hey @Chs9112,

Welcome to the Community!

Great question, and I understand how frustrating it can be to wait for those funds to become available again.

When using your Square Card for purchases at businesses like hotels or gas stations, they often place a temporary hold (authorization) on your card for an estimated amount to cover potential charges.

While the hotel has confirmed they’ve released the hold on their end, these pending authorizations can take up to 14 days to fully clear and for the funds to return to your account.

Unfortunately, Square isn’t able to speed up this process, as it depends on the hotel’s bank and the standard clearing time for authorizations.

If it’s been over 14 days and you still haven’t received your funds, it would be best to contact Square Support directly so they can take a closer look at your account.  

I hope this helps clarify things—let me know if you have any more questions!