Square egift card and giftcars

I was told square gift card can be use universal but I used it at walmart and it wasn’t working.  I wanted refund but merchant declined so how do I get my money back

825 Views
Message 1 of 3
Report
2 REPLIES 2
Square Champion

Hi @Tman1314.  You were definitely told wrong by someone.  Unless it is a generic Visa/MC/Amex gift card, it can only be used at the store where it was purchased.  Walmart only accepts Walmart gift cards.  As for getting a refund, you can only get your money back from the store where you bought it.  They are the ones who have your money.  If you have the receipt take it back to them and they should refund your money.  If they don’t, you’ll have to get an attorney involved.

 

Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
794 Views
Message 2 of 3
Report

I was told square gift can be used anywhere like mall gifts but it didn’t work and merchant refused to refund my money.  How can I get my refund? Will Square be liable?

791 Views
Message 3 of 3
Report