Square Online Retail - Change starting order number

[witsendsolution]

Community...

Running the Square Online Retail utilising the QR. Is there a way to set the number displayed when an order comes through.

Currently the number is in the format "Square Online 78903421" Can this number be reset to 1 at the start of service.

[Laurie_]

Hi @witsendsolution,

As far as I'm aware, the automatically generated Self-Serve Order number cannot be edited once an order is placed. To gain a better understanding of your use case, are you essentially seeking the option for orders to start afresh at the beginning of your business operating hours?

[witsendsolution]

Hi Laurie,

Starting the number a fresh would be good as long as the number is visible which I doubt can be due to the extra "Online Order" proceeding the actual order number.

If we could lose the wording "Online Order" the complete number would appear correctly.

Regards

Mark