Shipping and Pickup under Fulfillment

[InfinityTx]

Why can I not select both shipping and pickup options under Fulfillment when I create an item.

When I select both I get this message.

"You are in beta experience of item prep time. Item prep time can be edited only in item library at this time."

[Ellie_]

We appreciate you reaching out to us about this, @InfinityTx, we are unable to see that error in the account. We recommend getting in touch with our direct Customer Success team about this. You can reach the team by scrolling to the bottom of our Help Center and clicking the contact us button. Once you see the automated chat window try typing something like “speak with a rep” to be directed to the teams available to your account.