Reset password so many times still not working.

Like the title says, after 2 years of working fine my square app won't let me sign in after changing the pw numerous times. I am about ready to find a new provider if I can't get it done today!

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Square Champion

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Hey @superhandymankm.  Sorry to hear about your problem, here.  It sounds to me like there is an issue somewhere in the internals of your Square account.  Most likely, this can be fixed by getting on the phone with Square Support. I had a similar issue a few days ago with an employee account and they were able to them back up and running in just a few minutes.  FYI, be prepared that you might have to answer some challenge questions or other such to prove your identity.  That’s often the case with issues like this.

 

Good luck!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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Square Champion

Solution

Hey @superhandymankm.  Sorry to hear about your problem, here.  It sounds to me like there is an issue somewhere in the internals of your Square account.  Most likely, this can be fixed by getting on the phone with Square Support. I had a similar issue a few days ago with an employee account and they were able to them back up and running in just a few minutes.  FYI, be prepared that you might have to answer some challenge questions or other such to prove your identity.  That’s often the case with issues like this.

 

Good luck!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
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