REALLY FRUSTRATED WITH SQUARE !!! Can't wait to get my money back and change to another provider

[Estrella02]

The call option is unavailable so how we suppose to get in touch with someone? There’s no option to click on the call when I click it take me nowhere cuz it said the call option is unavailable.

my money is stock on this app plus now I don’t see my money there!! Where my money went!!! Omg I hate this square app. Customer service is horrible plus they don’t answer my emails.. 

[horses333]

File a claim against them with the BBB....thats what I had to do and they got back to me the next day. Issue still isn't resolved, but at least I got a response. Funny how that works 

[SpaceCity]

I just did thank you.  I am sooooo frustrated with square.

[BernadetteA]

I'm very sorry for the frustration, @SpaceCity

While we don't have access to account specifics from the Community, we would recommend checking your emails for an email from our Account Services team as they typically reach out there and can direct you accordingly. Also, please check any Dashboard notifications too.

[SpaceCity]

I have literally been stocking my Gmail for 2 weeks.

[BernadetteA]

Thanks for reaching out, @Estrella02 I'm sorry to hear you are having trouble reaching support. I see you have submitted several requests to the team, and a rep will respond to you in the order it was received. 

While we don't have access to account specifics from the Community, we would recommend checking your emails for an email from our Account Services team as they typically reach out there and can direct you accordingly. Also, please check any Dashboard notifications too.

[Estrella02]

I sent my first email 3 days ago and was no response today I sent another 2 I’m so upset I never though this square app was nothing but trash! Is so frustrated I’m sorry! Don’t know what to do anymore 

😞