Hey @k-patterson,
Welcome to the Community!
Due to the public nature of the Seller Community, we cannot access specific account details here.
If the case is resolved in your favor, Square will release the funds back to you as soon as we receive notice from your customer’s bank that the dispute has been resolved in your favor. You can view your Dispute Report directly from your Dashboard.
You can learn more about managing payment disputes here.
If you still need assistance with your account, feel free to send a message using this contact form. Our support team will be happy to help resolve the issue.
As always, feel free to stop by the Community with any questions, concerns, or feature requests. We're more than happy to assist!
