Hi @cherimoya. I’m going to assume here that you indeed have a question about chanting your card’s PIN. So, to answer that:
- Go to your online dashboard
- Go to Balance
- Click on your Location to open an overview
- Click the gear icon in the upper right corner..
- Select “Checking settings”
- There is an option in the list to Reset PIN. Use that and follow the instructions there.
As for the rest of your post, I can agree that it is not always easy to find things in the online dashboard sometimes. They’ve changed it a lot in the past year or two, and I hear there are more changes coming. However, overall I don’t find it either complicated or convoluted. The dashboard gives us access to everything about our business. That’s going to make it somewhat hard to navigate, and they won’t be able to make a dashboard that satisfies everyone all the time.
Anyway, I hope that helps you change your PIN, which I assume was the reason for your post to begin with.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
