LOCKED OUT OF EVERYTHING WITH ZERO SUPPORT FROM THE CLOWNS AT SQUARE.

[LawsuitBringer]

Square has me locked out of all my accounts with zero explanation or legal reason to do so. They canceled my debit card, blocked me from calling or chatting, blocked me from email. I have zero lines of communication to resolve whatever this issue is. 

SQUARE IS A JOKE AND CAN IN NO WAY BE TRUSTED. SQUARE IS THE EMBODIMENT OF A WET TACO FART.

[ryanwanner · Accepted solution]

Interesting analogy aside, @LawsuitBringer , I can say that if Square was as bad as you say I'm pretty sure it wouldn't have survived and grown for over 14 years and be trusted by millions of merchants.

Your best bet to get a hold of someone at Square to figure out what the problem is would be to call from a number not listed on your account. That way the computer systems won't recognize your number and you have a better chance of getting to a person. Once you're with a person, however, I highly encourage you to not bring the tone you brought here. Imagine if someone came into your business and started screaming at you. Your initial reaction would be eff this guy and you'd tune them out. I promise the people at the other end of the phone would be thinking the same exact thing. Ask for details, ask if there's a way for resolution, and if not, ask what steps need to be taken in a calm, civilized manner. While I can not guarantee positive results, my experience with phone support in any industry says that kindness gets you a lot farther.

I wish you the best in resolving this issue!

[LawsuitBringer]

I hired a consultant to place a call for me today, myself and 2 witnesses present. The call was 100% professional, they still refudlsed to help in any fashion. The consultant asked to be transferred to a supervisor, got laughed at and was told "We don't have supervisors" then hung up on. This happened 17 times in a row. 

[ryanwanner]

@LawsuitBringer Fair, but I’ll refer back to what @Ellie_ mentioned. If you’ve had heated incidences in the past, I guarantee your account was flagged. Any new calls you make will alert the support rep that they should brace themselves. If it’s a recurring thing, I can understand why they’re not willing to help. Again I point to my analogy: if the same customer comes into your business multiple times and berates you, how long before you permanently ban them? Sounds like the same thing here to me. 

[LawsuitBringer]

Either way Square is getting served a lawsuit. There is no legal justification for stealing my money and forcing me out of my own account. 

If clowns can't handle being called clowns while working in a circus, it's time for them to find a different line of work. 

[ryanwanner]

@LawsuitBringer  No self respecting business will hold funds and block access to their services without just cause. I recommend looking hard at your own business and Squares Terms of Service to see where the disconnect is.  
oh and the clowns comment is part of what @Ellie_ is taking about. Foul language doesn’t need to be used to show disrespect. Anger is justified, a cordial response is necessary. 

[LawsuitBringer]

You sound like a whiny liberal CLOWN yourself. 

In what world is the word clown "fowl language?🤣🤡🤡🤡

[ryanwanner]

My political leanings are not on trial here. Your abuse of the Square systems is. 

Clown can be considered derogatory. So can comments about bodily functions. Play nice, good things happen. Have a harsh tonality either by phone or in a forum, things don’t go so well. It’s the FAFO phenomenon.

Good day to you, sir. I/we can’t help those who want to play above the rules. 

[LawsuitBringer]

GET **bleep**ED BITCH🖕 Is that better🤣🤣🤣

[Sam_400º]

Hey @LawsuitBringer, I think @ryanwanner pretty much has the bases covered on this one but thought I’d chime in and say welcome to the community as I notice this is your first post. 

We’ve got a great mod team from Square but mostly this is a user to user community. In either case you’ll find a warm welcome but I’ll share this really useful link. 

[Ellie_]

Hi @LawsuitBringer,

I wanted to reach out and make sure you’ve seen the Community Code of Conduct that @ryanwanner and @Sam_400º shared. On the Community, we ask that members be respectful and collaborative. Please also keep in mind that we have a zero tolerance policy towards abusive behaviors of any kind. You can consider this an official warning. We can see our Customer Success advocates have had to disconnect due to your conduct towards them previously. We will be happy to help clarify any issue you have but we ask that you must adhere to our code of conduct and remain professional.

[LawsuitBringer]

Official warning for what exactly? No abusive language or profanity was used. I'm guessing that you are overly sensitive to everything and find everything offensive.