I received an email saying I needed to verify my identity before I can accept payments or payments will be refunded. The link worked. It took me to a page asking me personal identity questions, however, it is saying it can NOT verify my identity. I tried multiple times over the last week. Is this the same glitch as others have seen? Do I just ignore the emails? I am not sure why this is happening or if it is necessary to complete for my account.
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