Is true verify identity square can’t fix it, while SumUp make it very easy and no issues verifying

[Alfaqar]

Square told me they have no control to fix verifying identity problems is that true?while SumUp make very easy for me and them!

[Laurie_]

Hi @Alfaqar,

It sounds like you've had some difficulty with the identity verification step when attempting to sign up to Square.

While we're not able to manually resolve or verify your details, we've provided a guide to troubleshoot the common reasons most folks have when unable to verify their details during sign up. If you've already tried these steps, and are still unable to be verified, we won't be able to support your business for card payment process at this time.

However, if you're still looking for a card payment processor further down the line, it's worthwhile attempting to sign up again in the future, as your situation may change with time.