I made 2 transfers from my square account to my Bank of America checking account i don’t see in my b

[nixonsaintfleur]

I made 2 transfers from my square to my Bank of America account 

i don’t the money in my checking account 

[nixonsaintfleur]

The first amount i was transferring is $108.94 and the second was 47.59

i don’t see them go to my bank account 

[Candlestore]

@nixonsaintfleur ;

Did you do an Instant Transfer which has its own fee, and does BofA work with Instant transfers over the weekend?  When you send an Instant Transfer from Square the money is withdrawn then, but if you BofA account can not accept the Instant Transfer this could take till Monday.  This is why I just use the Daily Deposit as I explained in this before.  I also Take out the $$ I need for over a Weekend before the weekend because of banks weekend hours and not Transferring money on a Sunday or after certain hours on a Saturday.  You may have to wait for BofA to open on Monday to see the amount deposited from Square.  Like I said before my Saturday Sales and my Sunday Sales, even though set up for the next Day transfer, do not show up till Monday.  This is because Saturday after 6pm my bank is closed and also closed on Sunday, so Monday when I wake up I see 2 deposits or 2 Pending deposits from Square.  This is usually because of when I check my Bank account.  

[Candlestore]

@nixonsaintfleur ;

You do not mention when you made these transfers.  That might be why you do not see them in your BofA account yet.  If you made them say over the weekend they may not show up until Monday.  I have never done a Transfer from Square to my business bank account.  My setting are for Daily Deposits from Square to my business account.  When I first started with Square, on Mondays I would see 3 deposits from Square, Friday, Saturday, and Sundays deposit (Transfer) amounts from Square in my bank.  Sometimes when I look at my bank account I can see PENDING deposits from Square but they do not show in the Balance.  

I use the standard Next Day deposits from Square since they are a Free option.  Here is more on setting this up:

3807-deposit-options-with-square 

Let us know if the Transfers showed in your BofA account Monday.

[nixonsaintfleur]

I just sent $159.32 from square to my Bank of America account 

the money never go to my bank and I don’t see the money again in my square 

[_Violet · Accepted solution]

Hi @nixonsaintfleur - Thanks for reaching out to us here on the Square Seller Community to bring this to our attention.

I went ahead and merged your duplicate posts to this thread where your original post is located. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future. I also want to make sure you've seen our Community Etiquette Guidelines. We ask Seller Community Members to not post the same message in multiple places, as it is not productive for our Moderators.

Now that we have that out of the way, it sounds like you may have been impacted by a known issue with Instant Transfers that has since been resolved. Please see our Status Page here for more details.

I hope this information is helpful but please do let me know if you have any additional questions.

[nixonsaintfleur]

I prefer the first way we used

now i have trouble to understand where my money is 

i can’t see anything no where

[Candlestore]

@nixonsaintfleur ;

When you do a Transfer on a Weekend, you money is moved out of your Square Account Instantly.

Then your transfer is sent over the Cloud, Internet etc for better understanding.

Now as it is in the Cloud it is waiting for your Bank to open and verify the Money from Square to your Account.

I would follow my first suggestion and setup your Deposits automatically for the next day.  The link for how to do this is in Message 2 of this thread.  I do not know how you previously had your funds transfered or what was changed since you mention " I prefer the 1st way we used" --- I have no idea what this was but think it may have been either my suggestion for Next day automatic transfers, or were you using Square for your your Business account instead of BofA?  Using Square Banking you get a debit card that can access funds from your Square balance all the time from my understanding.  Here is more on Square Banking here:  https://squareup.com/us/en/banking