How get confirmation from Square that our account is reverified?

[JKG1]

Our non-profit charitable association recently supplied documents to Square as part of the reverification process. There's been no response after 2 weeks. Customer service says we should have received an email confirmation that all is well, but nothing has arrived. How can we find out our account status?

[RobynR · Accepted solution]

Hey @JKG1,

Welcome to the Community!

Due to the public nature of The Seller Community, we’re unable to access specific account details here.

For assistance with your account status, please reach out directly to our Support Team through this contact form. They’ll be happy to assist and provide clarity on your reverification process.

As always, feel free to stop by The Community with questions, concerns, or feature requests. We’re here to help!