Oh no, @EllieMarin!
Firstly, welcome to the Seller Community + sorry to hear that you're here because you've run into trouble.
If you haven't already, your best bet is to get in touch with us by phone, so that a member of our team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and clicking the link above.
Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
