Hello, Important Questions Please Admin.

Hello. 

We are a company Registered in Canada Toronto, as a web design company, We do business in USA, and our 100% Clients are based in USA. Now, The question is: 

Can we Invoice our customers in USA, Using USD as the Primary Currency, Since, Our clients do not know are Parent company is based in Canada. Even if we invoice our customers in $, But then the system Charges them Canadain $CAD instead of $USD. Which is not Good, and We do not have time to explain our customers, everytime that this is Canadaian Dollar and do the conversion etc. 

Please Does SQuare offers, Us, That we invoice our Customers in USA in USD (United States Dollars) And then Withdraw (payouts) to our Canadain bank Account in CAD Dollars. 

So that Way We charge our customers Properly without going the debate of why have you charged us 2000$ instead of 1300$ USD. Since both Currency shows the same, Sign $ 🙂

Please need this resolved ASAP. 

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HI, this is the seller to seller community board with no Square Support except for Moderators.

 

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

Hope this helps.
TERRI
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Thats really not help full

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HI, please excuse the attempt to help.

Hope this helps.
TERRI
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