HOW CAN I CALL SQUARE AND I NEED SOMEONE TALK TO ME?????

[flourishnail]

I really need some one talk to me! I am trying to call CALL US phone number, but no body answers!

My account has stolen by someone else! He changed my password and phone number. I can only update my password via email but I can not login because the 2-step verification does not work for me. Now I find out this guy is using the square debit card, but I never have one!! and now i'm worry he's changing my bank account too!

Is there any one have any idea with this?

[Goldneye]

HI, you can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

[VanKalkerFarms]

I've had really good luck with the message us option on this page but if you can't login that is an issue.

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

@Helen any advice if they can't login?

[Helen]

Hi there, I'm very sorry to hear this happened. It looks like a member of our team was able to reach out by private message to help out here.

Great question @VanKalkerFarms - if you can't sign in you can use this link to Contact Us. The same link has been included in this Support Center article article How Do I Report Unauthorized Account Activity on Square Point of Sale?