Delivery of Receipts and info on receipts has changed

We used to get receipts forwarded to us from our patrons once they have renewed or paid for their Out of County library cards. It would come from [email protected] and would contain what was purchased the card type time / date stamp receipt code and the Auth Code.

 

Now are getting a different receipt (change seems to occurred this week) that is not being sent to patron and then the From is Square Payment Links via Library Financial Services email address [email protected] and it provides a date / time stamp, the amount, product purchased, customer details and last four of card number. There is a button but it requires a permission level that we do not want everyone to have.

 

How can we get back to the first type?

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Square Community Moderator

Hi there, @BCPL,

 

For visibility, we have moved your post to a private board because you included private information. We recommend reaching out to our direct Customer Success team in this case. squ.re/contact.

 

Ellie
Community Moderator, Square
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