Cards Declined

[shtech45]

Hello there, I am new to square. I was asked to provide my information which i sent all info and i received an email saying my account was active again and it shows active. But all cards I process come up declined. Am I doing something wrong ?

[Seamus]

Hi @shtech45,

Thank you for your message.

While we are unable to discuss private account information over Facebook, please give our support team a call on 1800 760 137 - they'll be able to assist you further.

Lines are open Monday through Friday, 9am-5pm AEST. Thanks for understanding.

[shtech45]

Its missing a number after the 7, thankyou for your prompt reply .