Can't verify my debit card for transfers

Emails to verify my debit card for instant transfer are not being delivered. Nothing in my inbox or my junk email. I have a payment sitting that I can't transfer.

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Square Community Moderator

Solution

Hi @DCPhoto2404 - I'm sorry to hear that this issue  has brought you to the Seller Community.


First, I recommend double-checking your notification settings on the Square Dashboard to make sure you have selected to receive these notifications. If your email notification settings are properly selected, make sure to add [email protected] to your list of contacts.

If these steps do not resolve the issue, please reach out to Support directly by logging into your Square account and heading here.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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Square Community Moderator

Solution

Hi @DCPhoto2404 - I'm sorry to hear that this issue  has brought you to the Seller Community.


First, I recommend double-checking your notification settings on the Square Dashboard to make sure you have selected to receive these notifications. If your email notification settings are properly selected, make sure to add [email protected] to your list of contacts.

If these steps do not resolve the issue, please reach out to Support directly by logging into your Square account and heading here.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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