Can customers use eGift cards for checkout on "Online Order and pickup service"?

[kome7]

I'm using Square's Online Order system for restaurant and only pickup service due to COVID-19 issue, and there is no option to use eGift cards in chechout section. There are many customers wanting to use their eGift cards to pay for their Online Order & pickup as well. Is there any user who has this same request? Also, when can Square add this function for pickup service? Please let us know.

[nika]

Hi @kome7- Thanks for your post!

Customers should be able to use their eGift cards for pickup orders. Definitely make sure that you have your eGift card settings for the Online Store set up correctly. 

Let us know if you're still having trouble.

[kome7]

Well, I am doing food Takeout pickup service in my restaurant, and when customers checkout online, they can use only credit cards, right? Is there any option to checkout by eGift cards Code?  

[JustinC]

Customers can use credit/debit cards, apple pay, physical gift cards or egift cards to purchase from your site. @kome7

[kome7]

Thank you for your clear answer, it took me while to find out about eGift cards checkout.

If I upgrade on Weebly and pay extra fee for their service, there is eGift cards option for payment. It's necessary to upgrade first, otherwise I cannot get it for my customers.