Can I get some help please

I don’t know how to fix this issues: 

Square is unable to approve your request

Thank you for signing up with Square. Unfortunately, you have not been approved to accept credit card payments. If you have any questions, please visit our extensive Help Centre.

We’re excited that you’d like to run your business with Square’s smart technology. Though you cannot process card payments at this time, you can still download the Square Point of Sale to help you run your business.

 


I’ve tried everything 

 

 

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Square Community Moderator

Hey @Georgia02,

 

Thanks for getting in touch and sorry to hear you're having trouble signing up.

 

For more help on ID verification issues, you'll need to get in touch with our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

 

You can also find some general troubleshooting for this at https://squareup.com/help/au/en/article/5057-signup-troubleshooting - I recommend reading through this article for more on how the ID verification process works and why it can fail.

Seamus
Square, Australia
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