Being Charged Monthly fees

I was charged $41.67 on June 7, 2023 and $32.00 on July 3, 2023.  What are these charges?????

I've had my account since 2014 or longer but never charged monthly, only used the service occasionally.  I recently uploaded 50 items to be sold at fairs, then activated the Online store and linked my personal URL tonydcreations.com. 

I was not aware of any "recurring monthly fee" for loading inventory into Square and utilizing the online portion. 

Is there a monthly fee for maintaining Inventory in Square? Is there a monthly fee for linking and using the Square Online?

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Square Champion

Hi @TonyDCreations.  First, let’s see if we can figure out what the charges were.  Go to your Dashboard -> Account & Settings -> Business Information -> Pricing & Subscriptions.  Scroll down to the Bills section and see if you have any on those dates.  You can open them up and review what the charges are for.  

 

Also, just above Bills is a Subscription section.  It would include any Square Services in paid plans that you signed up for.  It’s possible that you signed up for a 30-day free trial of something and then forgot to cancel that.  But I can’t be sure.  I’m just guessing.

 

After you review your bills, if you have any specific questions about what you were charged for, let me know.  I can probably help you figure it out and cancel stuff if you don’t really need it.

 

Also, yes, there can be charges for Square Online.  In order to link to a custom URL, you musts be in one of the Online Paid plans, and you would have been prompted to do that when you linked your URL to Square.  Otherwise, I can’t say for certain until you’ve determined exactly what the bills say.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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