Available balance is zero after four days. Why?

[joharaf]

I executed a credit card transaction using the Square reader. I received a confirmation email the next day but after four days, my available balance is zero and no transactions have been posted to my bank account. Where's my money?

[Valentina]

Have you linked a bank account yet, @joharaf?

Learn more about how to do that here.

If you need a hand, please reach out directly by phone by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨

[joharaf]

Yes.  I have a bank account linked.  The one cent in and out was accurately recorded.  I'll reach out by phone.  Thanks.