Automatic balance transfer

I have my transfer setting set to automatic but for some reason it has only transfer a partial payment to my bank account it has not transfered the full amount can someone explain why this has happened 

364 Views
Message 1 of 2
Report
1 Solution
Square Community Moderator

Solution

Hey there, @Harrison09 - 

 

Welcome to the Community! 

To confirm - do the payments end up in your bank account the following day? 

 

When it comes to the automatic transfer of your funds, there can be partial payments. When you set your "Close of Day" time for each day, if a payment is taken after that specific time - it will come the following day. By default, your close of day is 00:00 GMT.

I would recommend checking your settings for Close of Day and make any adjustments to the time that would better suit your business. 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Solution >

355 Views
Message 2 of 2
Report
1 REPLY 1
Square Community Moderator

Solution

Hey there, @Harrison09 - 

 

Welcome to the Community! 

To confirm - do the payments end up in your bank account the following day? 

 

When it comes to the automatic transfer of your funds, there can be partial payments. When you set your "Close of Day" time for each day, if a payment is taken after that specific time - it will come the following day. By default, your close of day is 00:00 GMT.

I would recommend checking your settings for Close of Day and make any adjustments to the time that would better suit your business. 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
356 Views
Message 2 of 2
Report