Account Question

[TessMC]

I used the square for 2 sales on June 18, however the money did not transfer into my account as I have it setup to do.  Sale on June 19th, it was done correctly?  Why did this happen and how can I get it corrected

[This post was moved by a moderator from the event titled "Meet the Order Manager product team: Which workflows are most critical to managing orders? 📨🧾".]

[Tom]

Hey @TessMC, thanks for reaching out and sorry to hear about the trouble with this transfer. If you haven't had a chance to check already, these troubleshooting tips may help: Locate Transfers.

If any questions remain after that, please get in touch with our Customer Success team and an account specialist will be able to take a deeper look.