I have followed the directions to replace all items in my library. I download the catalog, then remove all but one item, then upload and replace. Unfortunately,...

[The title of this post has been edited by a moderator.] Is there a way to add points to someone's account? Example: if they are using a spouse's number but wa...

In Square for Restaurant, how can an "Add" and a "Sub" be the same price? When you ADD or give a SIDE for something its an additional price, but when you SUB so...

We use QBO for our accounting software and Square exports all of our transactions to QBO. The credit card transactions are no problem, they reconcile without a...

I have had an iphone as my customer display for a while. I got a new iphone, but the ipad won't find the new iphone when I use Settings-Hardware-customer displa...

Hello, I am trying to retrieve fulfillment details using the orders retrieve by order idAPI. In the response, I only get the following details. When the fulfil...

My client is trying to checkout. She just moved to a newly constructed neighborhood and so her address is "wrong" it won't let her checkout even though her addr...

We are having intermittent disconnects throughout the day. Going through the troubleshooting steps, I notice that in the app, under hardware, it does not show t...

My online store has a new glitch where where the item number will not update. I go to Store Editor, Edit Item, and change the number, hit "Save" and it resets t...

My reader stopped working. It’s always plugged in. There are no green, yellow or red lights. It simply seems dead. I’ve tried everything that’s recommended to d...