Why do my customers see "unknown transaction" on their bank statements after paying an invoice?

[simpleblessings]

On their bank apps and printed statements it doesn't say our business name, it says "unknown transaction" and then gives further details the link squareup.com (the square homepage).

How do I correct this issue and add my business name to my card processing to reflect on statements?

[AshleyK]

@simpleblessings I'm sorry to hear about this! That's a really strange issue and not something we normally come across. Can you please check your business name under Account & Settings > Locations?