Why can’t the app verify my identity ?

[Morganorazi1]

Any idea why the app would not be able to verify my identity in order to accept payments?

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[Joe]

Hi @Morganorazi1 - thanks for taking the time to reach out to us here on the Seller Community!

It sounds like we weren’t able to approve you to accept card payments with Square. I know that re-entering your information can be frustrating, due to regulatory purposes we need to be able to verify certain information.

If you'd like to try again, we recommend trying these troubleshooting steps - they should be helpful in attempting to activate.