Site won’t publish

CFN1 · ‎06-07-2023

I have been trying to publish my site for a little over a month now. I even waited a week or two to try it again. Still no luck. Screen stays on “please wait while we publish your site.” pop up. I’ve tried to publish from Safari, chrome and the app. My site is cfnmerch.weebly.com. I really need to get my site up and running asap.

TheRealChipA · ‎06-08-2023

Hi @CFN1. This sounds like there might be an unexpected internal error in your Square/Weebly account. You need to get on the phone with the Customer Success Team here, and see what they can do for you. They can investigate and hopefully escalate your issue to a team that can resolve this for you.

I wish you every success!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Camo7 · ‎10-17-2023

I have been having the same issue for awhile now

TheRealChipA · ‎10-17-2023

Hey @Camo7. As I said above, this is an issue that is best addressed by customer support. You need to get on the phone with the Customer Success Team here, and see what they can do for you. They can investigate and hopefully escalate your issue to a team that can resolve this for you. If your site isn’t publish and hasn’t for a while, it usually means there is something amiss with the internals of your account.

I wish you well.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!