Postal code is invalid, when updating address

[JayL]

I use squareup for years. Recently, I want to update the address, but it shows "Postal code is invalid".  So, I cannot save the updated information.

We don't have Postal code in Hong Kong; and there is no postal code field that I could fill in the address section.

Any idea to fix this, if postal code is not available?

[Goldneye]

HI, hopefully this Square Support page will help.

https://squareup.com/help/us/en/article/4956-international-availability

[JayL]

Humm... Thanks, but it is not about the location Square app could support.  Hong Kong is the list, and I am still using it with the "previous address".

However, I think there is issue when inputing address without postal code, may be after Square updated the system years ago.  So, I cannot updated it.