New to square up

Hi everyone took my first payment today but it’s not showing in the balance for some reason I noticed be  verify bank still not ticked but Iv done it and even got the email 

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Alumni

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Hi @William0909, welcome to the Community 👋.

 

I'm sorry to hear you haven't received your funds yet.

 

Bank verification can take up to 4 business days to fully complete. You might have received an email letting you know the verification process had started. 

 

Since we don't have access to your account information on the Community, I suggest reaching out to our Support Team directly, they'll be able to provide further information :

  • email,
  • phone at 0800 098 8008 (Monday-Friday 9:00 AM - 5:00 PM),
  • social media (Facebook, Instagram or X).

 

Let me know if you have any other questions !

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.

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Alumni

Solution

Hi @William0909, welcome to the Community 👋.

 

I'm sorry to hear you haven't received your funds yet.

 

Bank verification can take up to 4 business days to fully complete. You might have received an email letting you know the verification process had started. 

 

Since we don't have access to your account information on the Community, I suggest reaching out to our Support Team directly, they'll be able to provide further information :

  • email,
  • phone at 0800 098 8008 (Monday-Friday 9:00 AM - 5:00 PM),
  • social media (Facebook, Instagram or X).

 

Let me know if you have any other questions !

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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