How do I sync my customer database?

[Charliecharles]

[The title of this thread has been edited from the original: Lost customer info]

Hello I am have trouble with my Square sinking to my phone and IPad. I recently input a new customer and now the information is no where to be found. 

[Alex_]

Hello @Charliecharles,

Thank you for posting in the Seller Community. Welcome.

Sorry you're experiencing this, but I'd like to look into this. To begin, where did you enter this customer's information and what devices do you have in your mix? Also, are you only experiencing this with one customer? 

Please let me know by replying in this thread. I'll keep an eye out for your response.