Hi @TWFM1,
Thank you for your message and sorry to hear you're having trouble with your orders!
While we are unable to look into how your account is set up via Facebook, please give our support team a call on 1800 760 137 - they'll be able to assist you further and take a better look into what may be causing this issue. Lines are open Monday through Friday, 9am-5pm AEST. You can also try Square Online Store support.
Sorry I couldn't be of more help with this one!
Seamus
Square, Australia
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