Solved: Re: Team Members who use Square for multiple busin...

TenByTenNYC · ‎04-04-2024

In the past, I was able to invite a Team Member to Square, and even if they worked for multiple businesses, they could accept the invitation. They could then use that email address to log into Square, then select which business they were working for that day.

Has that changed? I tried inviting someone today, and Square rejected their email, saying it was already associated with another account. Square Chat help wasn't helpful, they couldn't explain why it was working for some current users/businesses and not others.

TheRealChipA · ‎04-04-2024

Hi @TenByTenNYC. This is still possible with Square. Nothing has changed. What most likely happened is the new team member clicked on the link to CREATE a Square account, when they should have just signed into the existing account using whatever credentials they used before.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

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TheRealChipA · ‎04-04-2024

Hi @TenByTenNYC. This is still possible with Square. Nothing has changed. What most likely happened is the new team member clicked on the link to CREATE a Square account, when they should have just signed into the existing account using whatever credentials they used before.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Team Members who use Square for multiple businesses