Staff management not available in dashboard app

Chris72828 · ‎06-05-2024

TheRealChipA · ‎06-05-2024

Hey @Chris72828. What do you mean by Staff Management? If you mean the ability to edit schedules, do payroll, add team members, etc, you can do that now using the Team App. It’s available for Android and iOS. Also, there is a beta that just started for a new Dashboard App that you might want to consider joining. Here’s the link to it.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Chris72828 · ‎06-05-2024

Sorry, yes I am referring to the beta. Requested to try it a couple weeks ago. Got the email this morning to officially try it and it said to access it, update my dashboard app to 6.44. I did that but don’t see any of those features in the dashboard app

TheRealChipA · ‎06-05-2024

@Chris72828. Ah. Understood. First, remember that since the beta is not available to the entire seller community, that all communication about it should be made ONLY in the beta forum found at the link I provided.

Secondly, everyone seems to have had this issue. You need to sign out of the dashboard app and sign back in. This should reset everything internally. This is required since the team chose not to release a beta app this time, but to just have the existing app serve both purposes. So far, signing out and back in has fixed everyone I know had an issue.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Chris72828 · ‎06-05-2024

Yes, this did it, thanks! Any info on how to access time cards from the beta version. Can’t find it anywhere in the app.

TheRealChipA · ‎06-05-2024

Yup. Click on the Staff button (if it is not at the bottom, click More and it will be there. You’ll see a menu at the top for schedule, time cards, payroll and files. Also you can customize the bottom menu to have the options you want there. Just go to More > Customize.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

Chris72828 · ‎06-05-2024

I don’t have those options. I wish I could upload a photo to show you what I see. I don’t see time cards, or the “More” option.

TheRealChipA · ‎06-05-2024

You Should head to the beta forum and report this.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!