Why does the system not automatically reduce the commission amount to coincide with any refunds issued on the service charge? We had a client that was accidentally charged too much, so instead of refunding the entire charge and re-processing it, we gave her a refund of the difference. I checked both before and after the refund in the reporting and on the transaction page, and the commission amount allocated to the stylist is still based off of the original charge amount and was not reduced to reflect the refund. Even the system reports, both the category sales and the team sales reports list out the revenue and commissions at the full original charge amount without accounting for the refund. If I didn't manually check this, then the payroll system would have paid out commissions on revenue that was returned to the customer, and if I wasn't personally aware of the refund, then I wouldn't have a way of knowing about it by looking at the system reports either since they are inaccurate. This is a major flaw
