Overriding Tips allocated (Tip Pooling by Transaction)

[msambo]

Hi, we recently subscribed to teams and selected Tip Pooling by Transaction.  There was a day, when we first started using the feature for tip allocation, that the tips were incorrectly allocated. How can I override the amount so that the correct amount in earned tips is shown correctly in the labor and tips section for the employee?

[Donnie-M]

@msambo as far as the reporting goes, you can't really go back and change it.  What you can do is manually correct that day based on who worked, the hours, etc. and manually do your tips for that payroll period.  If you use square payroll, you would do exactly that and manually adjust tips.

I would just keep your records as backup.  The thing with the tip pooling, you want to change it before the first day of the pay period/sale so it will reflect properly.

Hope this helps,