My money was not sent to my bank account

[N1bbys]

My money was not sent to my bank account. This happened months ago and I've been emailing and talking to square over the phone and I never get helped and I always get ghosted. They ALWAYS tell me they will call me back or email me back and that never happens. I've talked to my bank and they said they need an indemnity form from square but square said they can't do that but they also can't help me in any other way. Please someone just help me.

[Ria]

Hi @N1bbys - Welcome to The Seller Community, it's always nice to see a new face 😊

This sounds frustrating. 

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with your account, Feel free to send send a message using this contact form. Our support team will be happy to assist in resolving the matter on your account. 

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨